Warranty
LIMITED LIFETIME STRUCTURAL WARRANTY
Industry Leading 3 YEAR Limited Finish Warranty
Torque Wheels Structural Warranty:
Torque Wheels, LLC, warrants to the original retail purchaser that Torque wheels will be free of structural, manufacturing, or material defects, provided they are utilized under normal and intended usages. This warranty will remain in effect for the entirety of the time that the original retail purchaser owns the product. An original invoice or bill of sale in the name of the original purchaser may be required. This warranty is non-transferable.
Torque Wheels Finish Warranty:
Torque Wheels, LLC further warrants Torque wheels to be free from defects in finish for a period of three years from the date of original purchase. Painted and chrome plated aluminum finishes will be free from peeling or lifting on the face of the wheel for a period of three years from the date of original purchase. Uncoated polished aluminum products are not covered under warranty. This warranty is non-transferable.
The Structural Warranty and Finish Warranty will not apply to the following:
- Corrosion or damage that occurs due to improper maintenance.
- Damage or structural failure that occurs as a result of impact, accident, or road conditions.
- Damage or structural failure that occurs as a result of improper use of vehicle, including, but not limited to, on and off-road racing.
- Wheels purchased from unauthorized retailers, as the warranty is non-transferable.
- Improper installation of Torque wheel.
Torque Wheels, LLC will not be responsible for any actual or alleged claims, damages or losses caused by or arising under any delays, failures, or any consequential damage regardless of cause. Torque Wheels, LLC will not be responsible for labor, transportation, or any other charges incurred in the replacement or repair of a defective part.
Warranty Policies:
Torque Wheels, LLC’s sole obligation under the Structural Warranty and Finish Warranty shall be to repair or replace, at Torque Wheels LLC’s discretion, without charge, any Torque wheel which is returned (freight prepaid) to the dealer from whom the item was originally purchased, and which, after examination is determined that said product has failed in normal use and service due to defects in material and/or workmanship.
Replacement or repair of Torque Wheel LLC’s shall not include installation. Return of defective products MUST be approved in advance and accompanied by a Return Authorization # issued by Torque Wheels prior to any return. All goods must be properly labeled, packaged, palletized, loaded, and shipped with a packing slip listing the Return Authorization #.